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FAQ´s

COST OF DELIVERY & COLLECTION

Barking & Dagenham (£35.00/each way)
Barnet (£20.00/each way)
Bexley (£35.00/each way)
Brent (£10.00/each way)
Bromley (£40.00/each way)
Camden* (£15.00/each way) + Congestion Charge Applicable
Croydon (£35.00/each way)
Ealing (£15.00/each way)
Enfield (£20.00/each way)
Greemwich (£30.00/each way)
Hackney (£20.00/each way)
Hammersm.& Fulham (£20.00/each way)
Haringey (£20.00/each way)
Harrow (£20.00/each way)
Havering (£40.00/each way)
Hillingdon (£25.00/each way)
Hounslow (£25.00/each way)
Islington (£20.00/each way)
Kensingt.& Chelsea (£15.00/each way)
Kingston Up.Thames (£30.00/each way)
Lambeth (£20.00/each way)
Lewisham (£30.00/each way)
Merton (£35.00/each way)
Newham (£35.00/each way)
Redbridge (£35.00/each way)
Richmond (£20.00/each way)
Southwark* (£20.00/each way) + Congestion Charge Applicable
Sutton (£30.00/each way)
Tower Hamlets (£20.00/each way)
Waltham Forest (£25.00/each way)
Wandsworth (£20.00/each way)
Westminster* (£20.00/each way) + Congestion Charge Applicable
City of London* (£20.00/each way) + Congestion Charge Applicable

COST OF INSTALLATION

The cost of installation may vary depending on the equipment that is required to be set up at the premises. The average cost of installation is £100, however this cost will be calculated once we know the specific requirements made by the client, and in those cases where the value of the hire is high, this cost may even be waved completely!

Get in touch with us to find out more about the cost of installation in your particular case.

ON-SITE SOUND ENGINEER SERVICES

Do you need a sound engineer on-site? We can do it for you!

Our expert team will provide you with a sound engineer ready to make your event a success, ensuring that you don´t have to go through a potentially uncomfortable situation where the sound does not perform at its best. Let us know whether you require this service from WestwaySound and we will take care of it from just £75.

CAN I COLLECT & RETURN MY HIRED PRODUCTS?

Most of our products are available for “Dry Hire” upon prior arrangement and approval. We do not “Dry Hire” Pioneer CDJ’s and mixers. These are delivery/collection only items.

WHAT ID PROOF DO I NEED TO HIRE THE EQUIPMENT?

You’ll need to provide us with a UK passport or Drivers licence and
2 recent proof of address. “Dry hires” will have to be paid by debit/credit card. Non UK ID will not be accepted.

DAMAGES & LIABILITY

The Hirer is 100% responsible for the equipment while in their possession
including any damage or loss up to full replacement value.
All our equipment is tested and working before it goes out.
If any technical issues arise during the hire, we are here to offer any technical support or unit replacement.

LAST MINUTE BOOKINGS

We prefer to know about hires that require delivery at least 24 hours
in advance. Last minute hires on the day you require the equipment are not always possible due to the availability of personnel, vehicles and equipment. Book in advance to secure your order.

PAYMENTS ACCEPTED

We accept payments via Credit/Debit Card, Cash, PayPal (5% additional fee applies) and Bank Transfer (payment to be received before the service starts).

ONLY LONDON? DO YOU WORK ELSEWHERE?

We generally only operate in London and within the M25.

I HAVE A COMPLAINT

If you are a client and have a complaint to make about our service, please contact us via phone or email and we will get back to you very shortly to speak with you.

DO YOU WORK SUNDAYS?

If you book your rental in advance, yes we can work for you on Sundays.

NEED SUPPORT?

OPEN 10am to 8pm Mon-Sat
079 4007 9855
020 8208 1936


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